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Senior Business Technology Analyst/MDM (New Delhi, India)

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people—a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond.

ZS’s India Capability & Expertise Center (CEC) houses more than 60% of ZS people across three offices in New Delhi, Pune and Bengaluru. Our teams work with colleagues across North America, Europe and East Asia to create and deliver real world solutions to the clients who drive our business. The CEC maintains standards of analytical, operational and technological excellence across our capability groups. Together, our collective knowledge enables each ZS team to deliver superior results to our clients.

ZS's Business Technology group helps companies define and execute their technology strategy by designing, building and operating their business intelligence (BI), cloud, data management, dashboard and analytics capabilities. Team members strategize, design and build custom IT solutions to improve our clients’ commercial effectiveness.


The Solution Delivery team implements technology based solutions in the areas of business intelligence, analytics, information management, MDM, reporting and mobility. In addition, this team configures ZS’ proprietary software used to streamline business processes for commercial groups at client organizations. This team takes overall ownership of the end to end delivery of projects including business requirements, technical solution design, build and system testing.  The role requires:

  • Strong business and technical aptitude in defining and implementing a Master Data Management (MDM) solution
  • Senior level program/project management experience, MDM technical expertise, data governance and business subject matter expertise around pharmaceutical data sets
  • Experience in MDM tools like Reltio, Veeva Network, Informatica MDM, IBM Infosphere MDM
  • Configuring and troubleshooting expertise related to Customer MDM Solution – Search, Add, Change, Verification, Thresholds, Merge/Unmerge, Configuration, API calls
  • Manage SDLC implementation with large cross-functional global teams. Mentor and develop junior team members;
  • Facilitate project execution by providing support in project-level issue resolution and scope management. Ensure quality of all project deliverables;
  • Collaborate with team members (involved in the requirements gathering, testing, roll-out and operations phases) to ensure seamless transitions
  • Perform Data Profiling and Data Quality Assessment of source systems to draft data quality cleansing business rules

Technical Expertise:

  • Overall 3 – 6 years into MDM and DW/ BI with 1+ years of experience in Customer MDM implementations.
  • Extensive Master Data Management skills required:
    • Tools: Reltio, Veeva Network, Infomatica MDM, IBM InfoSphere MDM, etc.
    • Concepts:
      • Configurations
      • Match rules (Exact, fuzzy, EoN, EoaN, Match if, Negative Match, etc.)
      • Quality Assessment
      • Survivorship rules
      • API calls
      • Merges (Auto/Potential/Orphans)
    • Domain expertise: Account, Customer, Patient, Product, Location, etc. (Pharmaceutical industry preferred)
    • Cloud based NoSQL platform expertise: Cassandra, MongoDB, etc
  • Extensive ETL , Data warehousing and Data Architecture Skills required:
    • Data Profiling, Data quality management, Data monitoring, Data modeling/concepts, Data Integrations, Metadata management, Enterprise Data warehouse and data mart design, Business Intelligence/Analytics – protocols and practices
    • ET tools expertise: Informatica, DataStage etc.
    • Database management expertise: Oracle, SQL Server, etc.
  • Expertise on programming languages like Java, Python, Linux/Unix Shell scripting is preferable
  • Experience in cloud computing technologies is preferable
  • Experience in designing and supporting RESTful and SOAP based web services is preferable
  • Knowledge in pharmaceutical industry domain is an added  advantage

Educational Qualification:

  • Bachelor's/Master's degree with specialization in Computer or IT, MCA or other computer related disciplines
  • 3-6 years of relevant consulting-industry experience working on medium-large scale technology solution delivery engagements
  • Minimum 1 years of experience leading delivery of one or multiple modules on projects;

Additional skills:

  • Strong leadership, verbal and written communication skills with ability to articulate results and issues to internal and client teams.
  • Ability to work within a virtual global team environment and contribute to the overall timely delivery of multiple projects.
  • Knowledge of current trends in Master Data Management domain
  • Knowledge of current data modeling, and data warehouse concepts, issues, practices, methodologies and trends in the Business Intelligence domain
  • Experience with analyzing and troubleshooting the interaction between databases, operating systems, and applications
  • Experience in data warehousing, architectural design, dimensional modeling (Star/Snowflake/Hybrid schema), ETL and data migration
  • Attended seminars, conferences related to MDM domain is preferable
  • Having certifications related to MDM ( ex: Informatica Master Data Management Certification) is a strong plus
  • Willingness to travel to other global offices as needed to work with client or other internal project teams

ZS is a global consulting firm; fluency in English is required, additional fluency in at least one European or Asian language is desirable. 
Candidates must possess work authorization for their intended country of employment. An on-line application, including a cover letter expressing interest and a full set of transcripts (official or unofficial), is required to be considered.
ZS offers a competitive compensation package with salary and bonus incentives, plus an attractive benefits package.


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ZS has been recognized globally for its expertise in consulting and its flexible work environment. View ZS’s accolades.