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Knowledge Management Associate Consultant (New Delhi, India)

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people—a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond.

ZS’s India Capability & Expertise Center (CEC) houses more than 60% of ZS people across three offices in New Delhi, Pune and Bengaluru. Our teams work with colleagues across North America, Europe and East Asia to create and deliver real world solutions to the clients who drive our business. The CEC maintains standards of analytical, operational and technological excellence across our capability groups. Together, our collective knowledge enables each ZS team to deliver superior results to our clients.

ZS Associates’ Knowledge Management helps our client service teams deliver superior value to our clients. Based primarily in India, this team provides strategic benchmarking, industry sector knowledge and insights and country-specific research.

Knowledge Management Associate Consultants (KMACs) are active participants in researching and delivering information for our clients and project teams. KMACs leverage their passion for knowledge and research to support thought leaders, project teams and practice areas by collating, organizing and disseminating external and collective firm knowledge. KMACs are often engaged in developing insight, applying logical frameworks to unstructured information and providing information to multiple ZS practice areas and project teams.

Responsibilities:

  • Deliver targeted insights using internal knowledge and external sources;
  • Support the creation and update of knowledge assets including: client updates, competitive intelligence, industry research, etc.;
  • Help the firm prepare materials for meetings and conferences;
  • Maintain, manage and enhance the firm?s knowledge infrastructure;
  • Assess firm knowledge needs and requirements (short- or long-term);
  • Share best practices and tactical knowledge across teams, offices and practice areas;
  • Engage and build relationships with firm members and leaders;
  • Mentor, coach and guide knowledge management team members;
  • Drive innovation to enhance delivery efficiency and effectiveness;
  • Coordinate with IT / software / data source vendors.

Qualifications:

  • MBA and a bachelor's or master's degree in a research-based discipline such as life sciences, commerce, economics or engineering with a strong academic record of analytic and quantitative work, typically demonstrated through consistent top marks in university;
  • At least three years of relevant work experience;
  • High motivation, good work ethic, maturity and personal initiative;
  • Strong oral and written communication skills, combined with computer and MS Office skills;
  • Strong attention to detail, with a quality-focused mindset;
  • Self-discipline for planning and organizing tasks;
  • Exposure to professional services environment, multi-national experience and the health care sector;
  • Aptitude for and enjoyment of leading team

ZS is a global consulting firm; fluency in English is required, additional fluency in at least one European or Asian language is desirable. 
Candidates must possess work authorization for their intended country of employment. An on-line application, including a cover letter expressing interest and a full set of transcripts (official or unofficial), is required to be considered.
ZS offers a competitive compensation package with salary and bonus incentives, plus an attractive benefits package.

NO AGENCY CALLS, PLEASE.

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ZS has been recognized globally for its expertise in consulting and its flexible work environment. View ZS’s accolades.