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Knowledge Management Associate (New Delhi, India)

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people—a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond.

ZS’s India Capability & Expertise Center (CEC) houses more than 60% of ZS people across three offices in New Delhi, Pune and Bengaluru. Our teams work with colleagues across North America, Europe and East Asia to create and deliver real world solutions to the clients who drive our business. The CEC maintains standards of analytical, operational and technological excellence across our capability groups. Together, our collective knowledge enables each ZS team to deliver superior results to our clients.

 

ZS Associates’ Knowledge Management helps our client service teams deliver superior value to our clients. Based primarily in India, this team provides strategic benchmarking, industry sector knowledge and insights and country-specific research.

KNOWLEDGE MANAGEMENT ASSOCIATE

We seek Knowledge Management Associate to join our New Delhi, India office in our Headquarters group. The person in this role will research, develop and maintain knowledge for the firm, and will have an opportunity to partner and collaborate with thought leaders, project teams and practice areas across ZS. The KM Associate role is designed for individuals who have a strong passion for knowledge and research, and the people they impact. They have responsibility for supporting thought leaders, project teams and practice areas by collating, organizing, and disseminating external and collective knowledge of the firm to help our project teams and client service.

Responsibilities:

  • Assess firm knowledge needs and requirements (short-term or long-term)
  • Deliver targeted insights using internal knowledge and external sources
  • Help the firm prepare materials for Summits and Conferences
  • Support the creation and update of knowledge assets including: client updates, competitive intelligence, industry research etc.
  • Maintain, manage and develop the firm’s knowledge infrastructure
  • Share best practices and tactical knowledge across offices, practice areas and teams
  • Engage and build relationships with firm members and leaders

Qualifications:

  • We seek energetic and dynamic individuals with demonstrated track record in research and knowledge management. KM Associates will support multiple ZS practice areas and project teams, and will need to be comfortable with a fairly expansive breadth of focus.

  • Max up to 12 – 18 months of relevant, post graduate work experience
  • MBA & B. Pharma/BDS/ Life Sciences (or equivalent related disciplines), with a strong record of academic achievement
  • Strong computer and MS Office skills
  • Ability to work in a fast-paced and often unstructured environment
  • Professional services/multi-national experience a plus
  • Appreciation of Enterprise application / BI tools a plus

ZS is a global consulting firm; fluency in English is required, additional fluency in at least one European or Asian language is desirable. 
Candidates must possess work authorization for their intended country of employment. An on-line application, including a cover letter expressing interest and a full set of transcripts (official or unofficial), is required to be considered.
ZS offers a competitive compensation package with salary and bonus incentives, plus an attractive benefits package.

NO AGENCY CALLS, PLEASE.

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ZS has been recognized globally for its expertise in consulting and its flexible work environment. View ZS’s accolades.