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Business Technology Solutions Associate (London, United Kingdom)

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people—a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond.

The Solution Delivery team implements technology based solutions in the areas of business intelligence, analytics, information management, reporting and mobility. In addition, this team configures ZS’s proprietary software used to streamline business processes for commercial groups at client organizations. This team takes overall ownership of the delivery of the technical solution leading the design and development phases and collaborating with other teams for business requirements and system testing.



  • Lead development phase on site during implementation of world-class technology solutions to solve business problems across one or more client engagements;
  • Collaborate with developers, senior technology analysts and client stakeholders in conceptualizing and development of new technology solutions and applications
  • Provide inputs to build comprehensive implementation project plans and support ongoing project maintenance of plan and supporting management deliverables internally and client facing;
  • Apply appropriate development methodologies (e.g.: agile, waterfall) and best practices (e.g.: mid-development client reviews, embedded QA procedures, unit testing) to ensure successful and timely completion;
  • Analyze and assess existing business systems and processes through preparing and facilitating workshops and direct interviews with client stakeholders
  • Guide and assist in development of project outputs such as business case, solution vision and design, implementation roadmap, business and functional requirements, solution mockup, prototype development, solution architecture, test cases, organizational change readiness and deployment plans
  • Collaborate with other virtual team members to ensure seamless transitions from discovery to solution development, and operations.
  • Serve as a key member in driving user adoption and change management activities during inception, UAT and post implementation;


  • Bachelor's degree with specialization in Computer Science, MIS, IT or other computer related disciplines preferred
  • Relevant consulting industry experience through internship programs implementing technology solution engagements preferred
  • Proven ability to work creatively and analytically in a problem-solving environment
  • Knowledge and understanding of both waterfall and agile delivery methodologies.
  • Strong verbal and written communication skills with ability to articulate results and issues to internal and client teams
  • Ability to direct own work and that of others within a virtual team environment and contribute to the overall timely delivery of multiple projects
  • Willingness to travel to other global offices as needed to work with client or other internal project teams.
  • Knowledge or experience in one or more of the following technologies that are commonly used in projects is preferred; SQL fundamentals, cloud data architectures and big data solutions based on MS-Azure or AWS,  business intelligence and visualization technologies such as Tableau, PowerBI, Microstrategy


ZS is a global consulting firm; fluency in English and the local language of the office is required, additional fluency in European or Asian languages is desirable. Candidates must possess work authorization for their intended country of employment. An on-line application and full transcript/set of marks (official or unofficial), is required to be considered. ZS offers a competitive compensation package with salary and bonus incentives, plus an attractive benefits package.  We are an Equality Directives employer and a Equality Act employer.


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