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impact where it matters

Business Consultant/People & Performance (London, United Kingdom)

ZS is the world's largest consulting firm focused exclusively on improving business performance through sales and marketing consulting solutions, from customer insights and strategy to analytics, operations and technology. Together, we design and implement strategies that lead to greater market share, more competitive operations and increased use of today's latest technologies. From our worldwide offices, ZS professionals draw on deep industry and domain expertise to deliver impact where it matters for clients. We are particularly known for our expertise in the pharmaceutical and health care sectors, yet work across a range of industries.

ZS' Business Consulting group delivers solutions to a broad spectrum of sales and marketing challenges. We also help our clients transform their sales and marketing strategies and organizations to improve their effectiveness. Our recommendations and solutions are based in rigorous research and analysis underpinned by deep expertise and thought leadership across the demand generation process.


Strategy Insights & Planning Consultants/People & Performance (SIPCs) coordinate the execution of project logistics for clients and project teams. SIPCs/P&P leverage their expertise to design, deliver and implement creative, strategic learning interventions. In particular, SIPCs/P&P identify learning objectives, develop relevant learning modules and deliver quality learning opportunities to support clients’ learning initiatives.


  • Leverage problem solving skills and frameworks to analyse client learning & development needs;
  • Articulate detailed strategic learning objectives into a cohesive plan to deliver appropriate business specific learning interventions;
  • Lead and manage client projects, as a thought leader, learning designer and delivery expert;
  • Collaborate with client and ZS teams to create flexible learning solutions appropriate and fit for the audience utilising a blended learning approach;
  • Design and deliver custom learning interventions in close conjunction with client stakeholders, subject matter experts and internal colleagues;
  • Synthesize and communicate results to clients and ZS teams;
  • Take initiative to advance problem solving skills and ZS's capabilities;
  • Teach, mentor and coach associates to ensure high-quality deliverables.


  • Bachelor's degree required in a relevant discipline, advanced degree welcome; strong academic performance with analytic and quantitative coursework is required;
  • 5 - 7 years of relevant post-collegiate job experience, either within a learning & development provider or consulting environment;
  • Ability to translate learning needs analysis into meaningful and structured learning events;
  • High motivation, good work ethic, maturity and personal initiative;
  • Strong oral and written communication skills;
  • Empathy, adaptability and emotional intelligence;
  • Close attention to detail, with a quality-focused mindset;
  • Self-discipline for planning and organising tasks;
  • Aptitude for, and enjoyment of, working in teams.

ZS is a global consulting firm; fluency in English is required, additional fluency in European or Asian languages is strongly desired.  Candidates must possess work authorisation for their intended country of employment. An on-line application and full set of marks (official or unofficial), is required to be considered. ZS offers a competitive compensation package with salary and bonus incentives, plus supplemental insurance programs and pension scheme.  We are an Equality Act employer.



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ZS has been recognized globally for its expertise in consulting and its flexible work environment. View ZS’s accolades