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Market Research Assistant (Tokyo, Japan)

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people—a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond.

ZS’s Corporate Enterprise Functions operate the firm’s core internal functions. Our global teams comprise team-oriented, pragmatic and results-driven people who thrive in a challenging work environment. Our people come from diverse backgrounds but share a passion for quality customer service and dedication—whether our customer is a client or another ZS employee.


We seek organized and energetic professionals to manage qualitative research logistics and research vendors and capture and analyze qualitative data as part of multiple consulting team engagements. Market Research Assistants are responsible for supporting project teams with logistics related to delivering market research and qualitative data capture. These professionals will be part of our Qualitative Expertise Center (QEC) and be based in our Tokyo office.


  • Manage processes to aid in the completion of projects (e-mail correspondence, vendor quote generation and comparison, interview scheduling, vendor coordination, invoice processing etc.);
  • Organize and confirm that logistics have been arranged for project teams;
  • Note taking for research teams during research interviews;
  • Analyze qualitative data;
  • Collaborate with project teams as a team member as needed;
  • Prepare and organize project documents (printing, copying, and archiving meeting / support materials).


  • High school diploma required; post-secondary education or Associate's/Bachelor's degree strongly preferred;
  • Up to 3 years of relevant work experience;
  • Computer fluency with MSOffice (Word, PowerPoint, Excel) and Outlook;
  • Strong oral and written communication skills;
  • Strong attention to detail;
  • Ability to manage a wide variety of tasks and meet deadlines;
  • Ability to follow instructions and to work independently;
  • Efficient typing skills to allow for real time note taking.

ZS is a global consulting firm; fluency in English and the local office language is required. 
Candidates must possess work authorization for their intended country of employment. An on-line application, including a cover letter expressing interest and a full set of transcripts (official or unofficial), is required to be considered.
ZS offers a competitive compensation package with salary and bonus incentives, plus an attractive benefits package.


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ZS has been recognized globally for its expertise in consulting and its flexible work environment. View ZS’s accolades.