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Senior Human Resources Associate(Tokyo, Japan)

ZS is the world's largest consulting firm focused exclusively on improving business performance through sales and marketing consulting solutions, from customer insights and strategy to analytics, operations and technology. Together, we design and implement strategies that lead to greater market share, more competitive operations and increased use of today's latest technologies. From our worldwide offices, ZS professionals draw on deep industry and domain expertise to deliver impact where it matters for clients. We are particularly known for our expertise in the pharmaceutical and health care sectors, yet work across a range of industries.

ZS's Corporate Support teams operate the firm's core internal enterprise functions. Our global teams comprise team-oriented, pragmatic and results-driven people who thrive in a challenging work environment. Our people come from diverse backgrounds, but share a passion for quality customer service and dedication - whether our customer is a client or another ZS employee.

The Human Resources team develops and executes successful recruiting programs, learning and expertise-development initiatives, strategic staffing assignments, effective reporting and analytics, performance management processes, and work-life benefits and operations.


We seek an experienced HR professional to join our Tokyo, Japan office. The Senior HR Associate provides HR generalist and recruitment support to a local office to meet current and future business needs within the global HR organization. This HR generalist role will serve on a global generalist team, and report to the Global HR generalist team lead.


  • Work in conjunction with the global generalist team to provide local and regional coordination of day-to-day HR support, including but not limited to: employee relations, communication, on boarding, employee transitions (new hires, terms, leaves), performance management, policy advisement and compliance;
  • Advise employees on various HR related matters;
  • Manage HRIS systems; ensure accuracy and timely updating of all employee information;
  • Coordinate Tokyo university recruitment activities (events, interview days, attraction) and support in-office experienced interview activities;
  • Attend local office teambuilding events and participate in office committees;
  • Foster and maintain positive relationships with HR constituents, and the HR customer base;
  • Partner with the Regional HR Lead, business leaders and broader functional HR group to drive key human resources initiatives/projects;
  • Stay abreast of current HR trends and local employment law.


  • BS in HR, Industrial/Organizational Psychology or related field with strong record of academic achievement, advanced degree preferred;
  • At least 5 years of human resources experience with demonstrated experience in the scope of this role (professional services experience strongly preferred);
  • Knowledge and proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), HRIS experience desired, SAP preferred;
  • Demonstrated initiative and ability to multi-task in a fast paced, rapidly-changing environment;
  • Ability to communicate and establish relationships with all levels of management and employees;
  • Proven collaborative skills with the ability to provide value added consultative service;
  • Strong attention to detail and analytical capability;
  • Strong project management and communication skills;
  • Sense of humor appreciated.

ZS is a global consulting firm; fluency in English is required, additional fluency in at least one European or Asian language is highly desired.

Candidates must possess work authorization for their intended country of employment. An on-line application, including a cover letter expressing interest and a full set of transcripts (official or unofficial), is required to be considered.

ZS Associates offers a competitive compensation package with salary and bonus incentives, plus an attractive benefits package.



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ZS has been recognized globally for its expertise in consulting and its flexible work environment. View ZS’s accolades