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Administrative Assistant (Washington, DC)

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people—a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond.

ZS’s Corporate Enterprise Functions operate the firm’s core internal functions. Our global teams comprise team-oriented, pragmatic and results-driven people who thrive in a challenging work environment. Our people come from diverse backgrounds but share a passion for quality customer service and dedication—whether our customer is a client or another ZS employee.

Administrative Services provides support services to ZS professionals as they complete their work. The administrative services team provides administrative support, travel-planning operations, catering coordination and facilities management.



We seek an experienced administrative professional who is organized and energetic, with superb interpersonal skills for our Bethesda, MD office. The Administrative Assistant/Front Desk performs administrative support functions and operations for consulting professionals within the office, and leads front desk operations.



Administrative support:

  • Increase managers’ productivity (screening calls, interacting with vendors and clients, and email correspondence);
  • Provide scheduling support to multiple individuals (appointment, calendar and meeting management);
  • Prepare domestic and international travel logistics (itineraries, visas, etc.);
  • Coordinate internal and external meetings/activities (i.e. facility reservation and set-up, hotel accommodations, catering, etc.);
  • Prepare and organize documents for client proposals and presentations as needed (contract tracking, printing, organizing and archiving meeting / support materials);
  • Complete administrative processes (time and expense reports);
  • Address problems and troubleshoot with internal and external stakeholders;
  • Hours are 8:00 am – 5:00 pm.

Front Desk Support:

  • Front desk reception (answering phones, greeting visitors, handling deliveries);
  • Scheduling and preparing conference rooms in a professional setting.

Operations Support: 

  • Stock and maintain inventory of office, printer, and meeting room equipment/supplies
  • Stock and maintain inventory of kitchen and pantry supplies
  • Maintain meeting room facilities
  • Set up/breakdown meetings and events
  • Distribute mail and packages
  • Perform various kitchen duties (eg. run/unload the dishwasher, wipe down kitchen, etc.), as needed
  • Reset and stock team rooms, phone rooms, and conference rooms
  • Assist with copying projects, as requested
  • Complete special projects as needed
  • Log building maintenance requests
  • Assist with office events and service initiatives


  • High school diploma required; post-secondary education or Associate’s/Bachelor’s degree preferred;
  • Prior work experience as an Administrative Assistant, preferably in a professional services environment;
  • Computer fluency with MSOffice (Word, PowerPoint, Excel and Outlook), SAP and Concur desirable;
  • Strong oral and written communication skills;
  • Professional appearance and demeanor with ability to exercise good judgment and discretion;
  • Attention to detail, dependability/punctuality;
  • Proactive self-starter with ability to manage a wide variety of tasks and meet deadlines;
  • Experience working both independently and with a team in a demanding environment;
  • Sense of humor appreciated.



ZS is a global consulting firm; fluency in English is required, additional fluency in at least one European or Asian language is desirable. 
Candidates must possess work authorization for their intended country of employment. An on-line application, including a cover letter expressing interest and a full set of transcripts (official or unofficial), is required to be considered.
ZS offers a competitive compensation package with salary and bonus incentives, complete medical/dental/life insurance programs and retirement savings benefits. We are an Equal Opportunity Employer.

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ZS has been recognized globally for its expertise in consulting and its flexible work environment. View ZS’s accolades.