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Travel Assistant (San Francisco area, CA)

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people—a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond.

ZS’s Corporate Support teams operate the firm’s core internal enterprise functions. Our global teams comprise team-oriented, pragmatic and results-driven people who thrive in a challenging work environment. Our people come from diverse backgrounds, but share a passion for quality customer service and dedication—whether our customer is a client or another ZS employee.

Administrative Services provides support services to ZS professionals as they complete their work. The administrative services team provides administrative support, travel-planning operations, catering coordination and facilities management.

TRAVEL ASSISTANT
We seek an experienced and organized Travel Assistant for our San Francisco area office. The Travel Assistant provides travel logistics support to domestic and international travelers within an office. The position reports to the Operations Manager - Travel.

Responsibilities:

  • Research, book and issue domestic and international airline tickets/travel for employees and recruits who travel for internal purposes;
  • Scan shared inbox for employees not traveling on preferred vendors, research alternatives and propose options that make sense;
  • Work with internal stakeholders to provide process improvements for the way travel is booked;
  • Communicate program enhancements to the administrative assistants;
  • Maintain travel vendor relationships through weekly or monthly calls and emails;
  • Analyze reports and make recommendations on maximizing market share;
  • Attend trainings and seminars as necessary with preferred vendors and professional industry networking organizations;
  • Maintain expertise knowledge of ZS Travel Guidelines to remain abreast of travel industry trends, technologies and nuances of travel vendors
    • Travel benefit programs and perks
    • Emerging travel technologies
    • Airline fare classes and cabin structures
    • City and State travel jurisdiction

 

Qualifications:

  • High school diploma required; post-secondary education or Associate’s/Bachelor’s degree preferred;
  • Background in HTM desirable;
  • A zest for travel;
  • Computer fluency with MSOffice (Word, PowerPoint, Excel, Forms and Outlook), SAP, Chrome River, and Concur desirable;
  • Strong oral and written communication skills;
  • Professional appearance and demeanor with ability to exercise good judgment and discretion;
  • Attention to detail, dependability/punctuality;
  • Proactive self-starter with ability to manage a wide variety of tasks and meet deadlines;
  • Experience working both independently and with a team in a demanding environment;
  • Positive outlook and sense of humor a must.

 

 

ZS is a global consulting firm; fluency in English is required, additional fluency in at least one European or Asian language is desirable. 
Candidates must possess work authorization for their intended country of employment. An on-line application, including a cover letter expressing interest and a full set of transcripts (official or unofficial), is required to be considered.
ZS offers a competitive compensation package with salary and bonus incentives, complete medical/dental/life insurance programs and retirement savings benefits. We are an Equal Opportunity Employer.
NO AGENCY CALLS, PLEASE.

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ZS has been recognized globally for its expertise in consulting and its flexible work environment. View ZS’s accolades.

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Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland