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Administrative Assistant/Front Desk (Philadelphia, PA)

ZS is a leading global management consulting firm. Our breadth of experience extends beyond the offerings available from other consulting businesses, which means we support clients in every step of the business process, from research to implementation. But our true niche – an expertise unmatched by any other in the industry – is sales and marketing.

ZS Corporate Support Teams operate the firm’s core internal enterprise functions. Our global teams comprise team-oriented, pragmatic and results-driven people who thrive in a challenging work environment. Our people come from diverse backgrounds, but share a passion for quality customer service and dedication—whether our customer is a client or another ZS employee.

Administrative Services provides support services to ZS professionals as they complete their work. The administrative services team provides administrative support, travel planning, operations, catering coordination, and facilities management.


We seek an experienced administrative professional who is organized and energetic, with superb interpersonal skills for our Philadelphia office. The Front Desk Administrative Assistant coordinates the front desk management, office operations, and performs administrative support for consulting professionals.


Front Desk Reception:

  • Front desk reception - answering phones, greeting visitors, handling incoming/outgoing mail and deliveries
  • Coordinate workspace reservations and other needs for visitors, as needed
  • Coordinate internal meetings/activities (i.e. scheduling and preparing conference rooms, catering, supply and material coordination, resetting rooms after meetings, etc.)

Administrative Support:

  • Provide scheduling support to multiple individuals (appointment, calendar and meeting management)
  • Complete expense reports within compliance guidelines, process invoices for payment, and assist with other administrative processes, as needed
  • Prepare domestic and international travel logistics (itineraries, visas, etc.)
  • Prepare and organize documents for client proposals and presentations as needed (contract tracking, printing, organizing and archiving meeting support materials)

Office Operations:

  • Office and kitchen supply management, (inventorying, ordering and stocking)
  • Maintain meeting room facilities and café/kitchen area
  • Set up/breakdown meetings and events
  • Distribute mail and packages
  • Reset and stock team rooms, phone rooms, conference rooms, and workstations
  • Assist with office events and service initiatives
  • Log building maintenance and ID card requests
  • Address problems and troubleshoot with internal and external stakeholders
  • Handle special projects with demanding deadlines
  • Hours are 8:30 am – 5:30 pm


  • High school diploma required.  Post-secondary education or Associate or Bachelor degree preferred.
  • 1 - 3 years of relevant work experience as an administrative/operations assistant or receptionist, preferably in a professional services environment
  • Fluent in MS Office (Word, PowerPoint, Excel and Outlook), travel and expense reporting applications
  • Strong oral and written communication skills
  • Professional appearance and demeanor with ability to exercise good judgment and discretion
  • Attention to detail, dependability, punctuality
  • Proactive self-starter with ability to manage a wide variety of tasks and meet deadlines
  • Experience working both independently and with a team in a demanding environment
  • Sense of humor appreciated


ZS is a global consulting firm.  Fluency in English is required, additional fluency in European or Asian languages is a plus. 

Candidates must possess work authorization for their intended country of employment.  An on-line application, including a cover letter expressing interest and a full set of transcripts (if applicable), is required to be considered.

ZS offers a competitive compensation package with salary and bonus incentives, complete medical/dental/life insurance programs and 401k. We are an Equal Opportunity Employer.



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ZS has been recognized globally for its expertise in consulting and its flexible work environment. View ZS’s accolades.





Nearest Major Market: Philadelphia