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Qualitative Market Researcher (Evanston, IL)

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people—a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond.

QUALITATIVE MARKET RESEARCHER

A Qualitative Market Researcher (QMR) works with ZS client teams to execute the design and delivery of qualitative market research projects. As part of ZS' Qualitative Expertise Center, the QMR is expected to stay current on the latest qualitative research techniques and their relevant applications, and share them with internal client teams.

Responsibilities:

  • Collaborate with ZS client teams to deliver qualitative market research projects (study design, discussion guide development, fielding and analysis);
  • Moderate qualitative market research (IDIs, TDIs, focus groups, ethnographies);
  • Actively engage with multiple project teams simultaneously, typically in person in ZS office
  • Lead research design to identify/develop the best techniques to address clients' research objectives;
  • Drive interpretation and presentation of research results in a visual and impactful client-friendly fashion;
  • Contribute to QEC thought leadership and the development of frameworks and point-of-view documents on key qualitative MR issue areas.
  • Educate ZS community about best-in-class qualitative market research and moderation practices;
  • Support business development activities;

Qualifications:

  • Advanced degree in any discipline, with a concentration in marketing research or marketing preferred, and a strong academic record of analytic work. Alternately, candidates may possess an MBA or PhD in marketing, decision sciences or related discipline with a business application. In lieu of an MBA/PhD, 5-10 years of relevant work experience may substitute;
  • 5+ years qualitative market research experience in the pharmaceutical industry with extensive client-facing responsibility;
  • Demonstrated skills in a market research environment with an advanced knowledge of qualitative market research techniques and industry practices;
  • Fluent understanding of the overall qualitative research process including logistics, design, execution and implications;
  • Proven contributor in the development and implementation of new qualitative approaches and structures;
  • Support in the identification and shaping of qualitative research engagements;
  • Demonstrated strength in the creation of customized discussion guides;
  • Significant moderation experience with healthcare practitioners, patients and related decision-makers;
  • Experience synthesizing research findings, determining relevant implications and presenting results;
  • Contributions developing qualitative research skills and capabilities in others.

In addition, we seek individuals with the following:

  • Excellent written and verbal communication skills;
  • Self-motivation;
  • Leadership experience;
  • Personal initiative.
  • Detail orientation;
  • Analytic problem solving skills;
  • Organization & planning skills;
  • Strong work ethic;

ZS is a global consulting firm; fluency in English is required, additional fluency in at least one European or Asian language is desirable. 
Candidates must possess work authorization for their intended country of employment. An on-line application, including a cover letter expressing interest and a full set of transcripts (official or unofficial), is required to be considered.
ZS offers a competitive compensation package with salary and bonus incentives, complete medical/dental/life insurance programs and retirement savings benefits. We are an Equal Opportunity Employer.
NO AGENCY CALLS, PLEASE.

 

Connect with ZS on social media:

ZS has been recognized globally for its expertise in consulting and its flexible work environment. View ZS’s accolades.

 

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ZS is a global consulting firm; fluency in English is required, additional fluency in at least one European or Asian language is desirable. 
Candidates must possess work authorization for their intended country of employment. An on-line application, including a cover letter expressing interest and a full set of transcripts (official or unofficial), is required to be considered.
ZS offers a competitive compensation package with salary and bonus incentives, complete medical/dental/life insurance programs and retirement savings benefits. We are an Equal Opportunity Employer.
NO AGENCY CALLS, PLEASE.

Connect with ZS on social media:

ZS has been recognized globally for its expertise in consulting and its flexible work environment. View ZS’s accolades.

 


Nearest Major Market: Chicago