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Human Resources Specialist - Global Mobility (Evanston, IL)

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people—a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond.


ZS’ Corporate Support teams operate the firm’s core internal enterprise functions. Our global teams comprise team-oriented, pragmatic and results-driven people who thrive in a challenging work environment. Our people come from diverse backgrounds, but share a passion for quality customer service and dedication—whether our customer is a client or another ZS employee.

Human Resources develops and executes successful recruiting programs, learning and expertise-development initiatives, strategic staffing assignments, effective reporting and analytics, performance management processes, and work-life benefits and operations.


We seek a Human Resources Specialist (Global Mobility) in our Evanston, IL headquarters office. The HR Specialist will be responsible for managing the global mobility/immigration initiatives for our international workforce, including employment-based work authorization and permanent residence cases and corporate relocation. This position reports to a senior human resources leader, supervises one to two team members and works in coordination with a small global team

  • Manages and coordinates the global mobility program through the following:
    • Provides global mobility subject matter expertise and strategic advisory support to business line managers during assignment planning process, advising on appropriate visa, immigration and HR-related support for business travel and international assignments
    • Acts as a resource to internal travel coordinators to develop a high level of customer service and a support model for business travelers, international assignees inbound or outbound to their offices
    • Leads the development and continuous improvement of the Global Mobility program by working together with internal stakeholders to develop, govern and maintain Global Mobility policies terms and conditions
    • Proactively works with business stakeholders and local HR business partners to provide guidance in relation to international assignments and permanent transfers
    • Assists with expatriate assignments and related HR operations support as needed
  • Serves as process lead for the Immigration team and outside immigration counsel
    • Manages global and US visa processing and compliance through in-house or outsourced options
    • Stays current on US and Canadian work authorization, Permanent Residency and Non-Immigrant Visa trends and information
    • Authorizes employment related documents and required letters for sponsored associates traveling internationally, as requested
    • Creates and oversees processes and procedures in order to efficiently coordinate documentation required for visa processing on all Immigrant and non-Immigrant applications with candidates, consultants and outside counsel. Ensures processes, procedures, and tracking are in place so that all immigration application filings related to employment-based Non-Immigrant and Immigrant petitions are completed accurately and in a timely manner
    • Manages communication channels to ensure we provide a high level of service and consultation to all immigration inquiries regarding status updates to employees
    • Has responsibility over reviewing persuasive support letters, forms, and responses to requests for evidence to submit to USCIS
  • Serves as advisory partner to: 
    • Provide general information, education, and guidance to consultants and candidates regarding requirements for entry to US that are in line with immigration regulations 
    • Ensure effective on-boarding of sponsored new hires, assignment changes and internal international transfers
  • Acts as a liaison between HR and the Payroll & Finance departments through management of various inputs, as well as maintenance of shared data and processes
  • Completes other projects and initiatives as assigned.


  • Bachelor's degree required, candidates with a BS or MS in HR or related are preferred
  • Minimum of 6 years of professional experience, preferably in human resources or an immigration-related role involving employment-based non-immigrant and permanent residence processes
  • Strong attention to detail and good time management skills
  • Strong communication skills, both written and verbal, as well as the ability to work and communicate with multiple levels of the organization 
  • Eagerness to contribute in a team-oriented culture, but with a large degree of autonomy
  • Strong work ethic and initiative
  • Ability to maintain professionalism in a fast-paced, sometimes stressful environment
  • Experience working in a role that requires a high degree of confidentiality and/or dealing with sensitive information.
  • Experience working in a multi-national professional services environment preferred 
  • Knowledge of Microsoft Office suite (Word, Excel, PowerPoint)


ZS is a global consulting firm; fluency in English is required, additional fluency in at least one European or Asian language is desirable. 
Candidates must possess work authorization for their intended country of employment. An on-line application, including a cover letter expressing interest and a full set of transcripts (official or unofficial), is required to be considered.
ZS offers a competitive compensation package with salary and bonus incentives, complete medical/dental/life insurance programs and retirement savings benefits. We are an Equal Opportunity Employer.

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ZS has been recognized globally for its expertise in consulting and its flexible work environment. View ZS’s accolades.


Nearest Major Market: Chicago