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Human Resources Manager - Learning (Evanston, IL)

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people—a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond.

 

ZS' Corporate Support teams operate the firm's core internal enterprise functions. Our global teams comprise team-oriented, pragmatic and results-driven people who thrive in a challenging work environment. Our people come from diverse backgrounds but share a passion for quality customer service and dedication - whether our customer is a client or another ZS employee.

 

Human Resources develops and executes successful recruiting programs, learning and expertise-development initiatives, strategic staffing assignments, effective reporting and analytics, performance management processes, and work-life benefits and operations.

 

HR MANAGER/ REGIONAL LEARNING MANAGER (AMERICAS – North America & Latin America)

The Regional Learning Manager is responsible for overseeing the regional execution and connection for learning programs and oversees the execution of learning initiatives in region.  The role will partner with key stakeholders across the business, Regional HR Lead and the ZS Learning team to identify learning needs and deliver learning solutions, with an emphasis on understanding regional business needs to ensure successful global program execution.  The role also supervises ZSers within the assigned region who will be working on global and regional programs.

 

Description

  • Oversee and manage the execution of learning programs, schedules and vendors for regional and selected global programs ensuring alignment and continuity of the learning strategy and vision from in the deployment to execution within the assigned region.
  • Serve as part of the Regional Leadership team to help ensure that learning priorities and plans are at the center of regional people strategy
  • Keep a pulse on regional learning priorities and business objectives to be able to influence learning strategy and regional planning 
  • Partner with Regional HR Lead and COE to ensure all program communications and plans are aligned to audience, business needs and global learning strategy
  • Ensure consistent and targeted communication with regional business leaders and training participants
  • Lead key relationships and champion learning through communication plans and customized messages for regional stakeholders
  • Manage the process to ensure facilitator/instructor resources to maintain up-to-date content and support adherence to best practices for quality deliverables
  • Be a conduit and partner to surface learning program requests and enhancements to the Learning Strategy Team
  • Coach and develop direct reports and lead project teams to ensure successful execution of Learning & Expertise Development solutions
  • In collaboration with other Learning focused leaders establish guidelines that will define best practices for ongoing program management of various learning experiences inclusive of digital connect technology
  • Partner on measurement and data collection strategies to ensure all curricula and development goals are being effectively met
  • Facilitate, schedule and produce selected learning programs
  • Collaborate with the extended Learning team to prioritize learning and development initiatives based on regional business needs
  • Keep abreast of emerging learning best practices and industry trends and sharing with the team as well as applying them to the learning experience space.

Qualifications

  • Bachelor’s Degree is required; Master’s or Advanced Degree Preferred
  • 8+ years of relevant work experience;
  • Excellent task and project management skills with experience overseeing training programs imprecation including measures of programmatic impact
  • Demonstrated proficiency of learning theory and methodology;
  • Ability to proactively and continually collaborate with project team members and distributed and matrixed teams; stakeholders to ensure timely, efficient, and accurate deliverables;
  • Confirmed ability to analyze problems and solve them creatively;
  • Strong analytical and problem-solving skills;
  • Ability to maintain high level of confidentiality and work with highly sensitive data and information;
  • Ability to partner with, senior stakeholders, colleagues and managers to ensure needed business outcomes
  • Professional Services knowledge preferred.

 

ZS is a global consulting firm; fluency in English is required, additional fluency in at least one European or Asian language is desirable. 


Candidates must possess work authorization for their intended country of employment. An on-line application, including a cover letter expressing interest and a full set of transcripts (official or unofficial), is required to be considered.


ZS offers a competitive compensation package with salary and bonus incentives, complete medical/dental/life insurance programs and retirement savings benefits. We are an Equal Opportunity Employer.
 

 

 

ZS is a global consulting firm; fluency in English is required, additional fluency in at least one European or Asian language is desirable. 
Candidates must possess work authorization for their intended country of employment. An on-line application, including a cover letter expressing interest and a full set of transcripts (official or unofficial), is required to be considered.
ZS offers a competitive compensation package with salary and bonus incentives, complete medical/dental/life insurance programs and retirement savings benefits. We are an Equal Opportunity Employer.
NO AGENCY CALLS, PLEASE.

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ZS has been recognized globally for its expertise in consulting and its flexible work environment. View ZS’s accolades.

 


Nearest Major Market: Chicago