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Corporate Communications Leader (Evanston, IL)

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people—a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond.

ZS' Corporate Enterprise Functions operate the firm's core internal enterprise functions. Our global teams comprise team-oriented, pragmatic and results-driven people who thrive in a challenging work environment. Our people come from diverse backgrounds, but share a passion for quality customer service and dedication-whether our customer is a client or another ZS employee.

The Marketing & Communications team helps build the ZS brand, champion thought leadership, support business development and engage our past, present and future workforce.


We seek an experienced Communications Leader to join our Marketing & Communications team in our Evanston, IL office. This role will report to the Global Head of Corporate Communications and manage the corporate communications strategy to build employee engagement and increase alignment with and execution of corporate strategic priorities. This role will create and execute global executive/strategic communications and internal communications strategies and programs – designed to engage and mobilize ZS’s current, future and past workforce.

Key Success Factors for the Role:

  • You are a natural storyteller, with excellent verbal and written communication skills;
  • You’re comfortable serving as a strategist and advisor to stakeholders, including those at the most senior levels, offering counsel on best practices and influencing adoption;
  • You are an experienced and respected leader, having managed, inspired and motivated teams to excel;
  • You have a deep global perspective with the desire and ability to seamlessly work with a regionally and culturally diverse team; and
  • You can expertly advocate on the appropriate communication channel depending upon the message, audience, purpose, etc.


  • In partnership with the Global Head of Corporate Communication and in alignment with the global strategy, engage with and advise local stakeholders and leaders on communication best practices, strategies and tactics;
  • Acts as strategic counselor to senior leadership to deliver internal content that drives and aligns with company objectives;
  • Create, develop and implement strategic firmwide communications to drive employee understanding and action, and to promote transparency and engagement;
  • Lead, motivate and develop communication team members, ensuring alignment on best practices and helping them deliver high-quality, consistent work;
  • Work with senior leadership to establish communication priorities, strategize on future initiatives, advise on best practices and support their communication platforms including, videos, employee meetings, messages, blogs, etc.;
  • Oversee internal communication channels, such as the intranet, e-newsletter, digital screens, etc. ensuring valuable, relevant and dynamic information;
  • Create and deploy innovative messaging that engages, informs and inspires ZS employees;
  • Find opportunities to streamline disparate communication efforts, connecting messages back to strategic priorities for the firm wherever possible, thereby helping ZS employees better understand the big picture;
  • Evaluate the need for and oversee creative elements such as graphics requests and internal videos to support communication initiatives;
  • Manage outside vendor and agency relationships as needed.

Job Requirements:

  • Minimum bachelor’s degree in communication, journalism or related field; master’s degree (MA/MS/MBA) preferred;
  • 10 to 12+ years relevant work experience with demonstrated experience in the scope of this role;
  • Ability to provide strategic counsel and influence senior leadership, as well as build strategic relationships across the business
  • Experience leading and motivating a team;
  • Strong writing, editing and verbal communications skills;
  • High-energy, detail-oriented and results-driven communications strategist and practitioner;
  • Able to translate complex business and stakeholder needs into effective narratives and messages for a variety of audiences;
  • Able to lead multiple, complex projects simultaneously, sometimes with limited guidance, prioritizing as needed to meet deadlines;
  • Calm under pressure and demonstrate good judgement;
  • Ability to make quick decisions in a professional and confident manner;
  • Understanding and experience across communication channels;
  • Experience using an internal, social knowledge-sharing, content management or intranet communication platform;
  • Experience using Adobe Creative suite a plus;
  • Experience in managing vendor relationships;
  • Budget management experience.


ZS is a global consulting firm; fluency in English is required, additional fluency in at least one European or Asian language is desirable. 
Candidates must possess work authorization for their intended country of employment. An on-line application, including a cover letter expressing interest and a full set of transcripts (official or unofficial), is required to be considered.
ZS offers a competitive compensation package with salary and bonus incentives, complete medical/dental/life insurance programs and retirement savings benefits. We are an Equal Opportunity Employer.

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ZS has been recognized globally for its expertise in consulting and its flexible work environment. View ZS’s accolades.