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Market Research Associate Consultant (Boston, MA)

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people—a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond.

ZS's Business Consulting group delivers solutions to a broad spectrum of marketing and sales challenges.  We also help our clients transform their marketing and sales organizations to implement these solutions.  Our solutions and recommendations are based in rigorous research and analysis underpinned by deep expertise and thought leadership.


Strategy Insights & Planning Associate Consultants (SIPACs)  create and deliver solutions for our clients and project teams. SIPACs leverage their analytic, synthesis and communication skills to derive insights and solve business problems. In particular, SIPAs apply problem-solving frameworks to client issues, support clients in change initiatives and employ standard analytic techniques to help guide client decisions.


• Leverage problem solving skills, frameworks, and market research methodologies to derive insights and inform client decision making

• Design and conduct qualitative market research (including interviews/focus groups with customers, stakeholders and clients)

• Design and execute quantitative research (including survey development and quantitative data analysis such as forecasting, segmentation, multi-variate-regressions, choice modeling)

• Integrate qualitative and quantitative information to create insight into client issues

• Synthesize and communicate results to clients and ZS teams through oral and written presentations

• Develop client relationships and serve as key point of contact on some projects

• Provide client and ZS teams project status updates

• Take initiative to advance your market research skills and improve ZS' capabilities

• Teach, mentor and coach associates


• Bachelor's or master's degree in any discipline, preferably including significant coursework in quantitative or research-based disciplines (business, economics, marketing, statistics, operations research or related fields. Masters or higher degree is preferred
• 2 - 5 years of relevant post-collegiate job experience, preferably gathering and analyzing data (market research industry experience preferred)

• High motivation, good work ethic, maturity and personal initiative

• Strong oral and written communication skills

• Empathy, adaptability and high personal impact

• Close attention to detail, with a quality-focused mindset

• Self-discipline for planning and organizing tasks

• Aptitude for, and enjoyment of, team leadership


ZS is a global consulting firm; fluency in English is required, additional fluency in at least one European or Asian language is desirable. 
Candidates must possess work authorization for their intended country of employment. An on-line application, including a cover letter expressing interest and a full set of transcripts (official or unofficial), is required to be considered.
ZS offers a competitive compensation package with salary and bonus incentives, complete medical/dental/life insurance programs and retirement savings benefits. We are an Equal Opportunity Employer.

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ZS has been recognized globally for its expertise in consulting and its flexible work environment. View ZS’s accolades.


Nearest Major Market: Boston